Online Orders shipped after 8 February 2022
Orders placed after 12 December will NOT arrive before Christmas. No online orders will be shipped after 23 December. The warehouse will be open for In Store pickups. Orders placed after 23 December will be shipped after 8 February 2022 when we reopen.
When will my order be delivered?
Due to a high number of online sales, we cannot ensure delivery will be before Xmas for all orders placed after the following dates:
NSW, Vic, Southern QLD - 10 December
WA, SA, NT, Northern QLD and Tas - 3 December
We ship to all states in Australia including country areas and worldwide.
We get your orders out fast. Delivery is normally 3 to 5 working days to most places within Australia.
All products will be delivered by reliable couriers such as Aramex (Fastways), Couriers Please, TNT, Toll or Australia Post. We will advise consignment details allowing you to be able to track and trace your delivery.
Freight costs for large consignments - such as pallet loads will be calculated after we have received your order, and we will advise you.
If after you have received consignment details and attempted to track your consignment and not received your order within the above delivery period, please contact us on (02) 9684 6600.
- We cannot ship to PO boxes.
Unsuccessful Delivery Attempt
If no one is present when the order arrives at your selected address, a notification will be left in the mailbox or under your door
An arrangement will have to be made with the courier to re-deliver your order.
A re-delivery cost will occur if you are not home to receive the order.
Rejected by Receiver
If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost will occur.